Reservations
Travel bookings, payments, cancellation rules, insurance terms, and supplier obligations are governed by the applicable host-agency and supplier documents.
Client portal
The portal is an organizational tool. If a portal summary differs from an airline, hotel, cruise, tour, or official booking confirmation, the official confirmation controls.
Photos and social posts
Social posts remain subject to the platform’s terms. Hotel and room images should be labeled as the exact booked category, representative imagery, or supplier-provided material, as applicable.